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COOKIE POLICY
ARTICLE 1. What is a cookie or tracker?
A cookie is a small file stored by a server on a user's terminal (computer, telephone, etc.) and associated with a web domain (i.e. in most cases, with all the pages of a single website). This file is automatically sent back when the user contacts the same domain again.
The term "tracer" refers to an identifier recorded on your terminal, without the intervention of your browser software, and likely to be emitted by your terminal and read by a technical service provider to which your terminal is connected, without this identifier itself having been deposited on your terminal by this service provider.
Cookies or tracers have many uses: they can be used to memorize your customer ID with a merchant site, the language in which the web page is displayed, an identifier enabling your browsing to be tracked for statistical or advertising purposes, etc. Some of these uses are strictly necessary for the functions expressly requested by the user, or to establish communication and are therefore exempt from consent. Some of these uses are strictly necessary for the functionalities expressly requested by the user, or to establish communication, and are therefore exempt from consent. Others, which do not correspond to these criteria, require the user's consent before reading or writing.
The distinction between "third-party" and "first-party" cookies is a technical one. When a user visits a website, he is in practice consulting a "domain" which generally ends with a .com extension (for example, delupay.com is a domain), and content may be transmitted from the domain he is visiting, or via other domains which he has not entered himself, and which belong to third parties. In fact, each cookie is associated with a domain and is sent or received each time the browser "calls" that domain.
In practice :
- Internal" cookies are deposited by the site consulted by the user, more specifically on the site's domain. They may be used to ensure that the site functions properly or to collect personal data in order to track user behavior and serve advertising purposes;
- Third-party" cookies are cookies deposited on domains other than that of the main site, generally managed by third parties who have been asked to do so by the site visited and not by the user himself: these cookies may also be necessary for the site to function properly, but their main purpose is to enable the third party to see which pages have been visited on the site in question by a user, and to collect information about him, notably for advertising purposes.
Whether cookies are "internal" or "third-party" is a technical distinction that has no bearing on whether or not consent is required. In practice, the vast majority of "third-party" cookies have purposes that require consent (e.g. advertising), but we can also find "third-party" cookies that are indeed strictly necessary for a functionality expressly requested by the user and therefore exempt from consent.
ARTICLE 2: Are cookies deposited when you browse our sites?
On your first visit to the website or merchant application, a banner informs you of the presence of these cookies and invites you to indicate your choice. Cookies requiring your consent in accordance with regulations are deposited only if you accept them. You can inform yourself at any time and configure your cookies to accept or reject them.
ARTICLE 3 What data is collected through cookies?
Cookies can be used to collect all data relating to a terminal at a given time, in particular :
- One or more technical identifiers identifying your IP address
- Date, time and duration of connection ;
- The Internet address of the page from which the terminal accessing the Website originates;
- Terminal operating system type (e.g. Windows, MacOs, Linux, Unix, etc.) ;
- The type and version of browser software used by the terminal (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.);
- Make and model of mobile terminal or tablet ;
- Possible download errors ;
- The language of the browser software used by the terminal;
- The characteristics of content viewed and shared.
ARTICLE 4: What are the purposes of the cookies collected?
We may use different types of cookies for different purposes:
- Cookies required to personalize and operate the website: they enable you to use the site's main functionalities, and in particular to record information between two visits to the site on the same device, to record session connection identifiers and to personalize the interface (choice of language or presentation). They do not require your prior consent. These cookies are essential for the proper operation of the Site. If you refuse to accept cookies on your terminal or browser, or if you delete cookies stored on your terminal or browser, you will be informed that your browsing and experience on the Site may be limited.
- Analytical, statistical or website audience measurement cookies enable us to understand the use and audience performance of the site and to improve its operation for our visitors. For example, they enable us to compile statistics and volumes on the number of visitors to and use of the various elements that make up the site (sections and content visited, path taken), in order to improve the interest and ergonomics of the site.
- Social network cookies are set by social networks when you share content from our Sites with others or let them know what you think about this content via an application button. These cookies are deposited only when you have expressly consented to them via the banner displayed when you first connect. We have no control over the process used by these social networks to collect information relating to your browsing on our sites and associated Personal Data they hold. We invite you to consult their data protection policies to find out about your rights in relation to each of them, and to manage your privacy settings.
- Advertising cookies, which enable us to choose in real time which advertisements to display on third-party sites. These cookies are deposited only when you have expressly consented to them via the banner displayed when you first log on.
Our site uses a cookie manager called "Axeptio" (accessible at the bottom left of your screen by clicking on the white hand in a purple circle). A screen appears after a few seconds, asking for your authorization before cookies are stored.
Our site uses a cookie manager called "Axeptio" (accessible at the bottom left of your screen by clicking on the white hand in a purple circle). A screen appears after a few seconds, asking for your authorization before cookies are stored.
| COOKIE NAME | Domain | PURPOSE OF THE COOKIE | DURATION | NECESSITY |
| axeptio_cookies | .delupay.com | Contains all information about the visitor's consent, such as the date, their unique anonymous identifier, and whether they have already consented or not | 6 months | Required |
| axeptio_all_vendors | .delupay.com | Contains the list of all cookies declared in the Axeptio widget | 6 months | Required |
| axeptio_authorized_vendors | .delupay.com | Contains the list of cookies accepted by the visitor | 6 months | Required |
Technical cookies
| COOKIE NAME | PLACED BY | PURPOSE OF THE COOKIE | DURATION | NECESSITY |
| _delupay_session | app.delupay.com | Retains user choices | session | Required |
| AMP_MKTG_ba62b82db2 | .sentry.io | Monitor user activity and provide monitoring and error-tracking services | 1 year | Required |
| AMP_ba62b82db2 | .sentry.io | Monitor user activity and provide monitoring and error-tracking services | 1 year | Required |
| gsID | .sentry.io | Monitor user activity and provide monitoring and error-tracking services | Session | Required |
| sentry-sc | .sentry.io | Used for bug tracking | 1 year | Required |
| session | .sentry.io | Used for bug tracking | 1 year | Required |
Audience measurement and analysis cookies
| COOKIE NAME | PLACED BY | PURPOSE OF THE COOKIE | DURATION | NECESSITY |
| _pk_id.5.174c | app.delupay.com | Matomo - Used to store a few details about the user, such as his id. | 4 months | Not required |
| _pk_ses.5.174c | app.delupay.com | Matomo - Used to temporarily store visit data | 24h | Not required |
| _pk_ref.5.174c | app.delupay.com | Matomo - Used to identify the origin of the visit | 6 months | Not required |
| mtm_cookie_consent | app.delupay.com | Matomo - Used as a reminder that consent has been given (or withdrawn) by the user. | 5 months | Not required |
| hubspotuck | .delupay.com | Keeps track of a visitor's identity. It is transmitted to HubSpot when a form is submitted and is used for contact deduplication. It contains an opaque GUID to represent the current visitor. | 6 months | Not required |
| Posthog | Delupay mobile application | Stores information on website use, tracks user interactions and logs Web sessions. The cookie stores information anonymously. | 13 months | Not required |
Advertising cookies
| COOKIE NAME | PLACED BY | PURPOSE OF THE COOKIE | DURATION | NECESSITY |
| _gcl_au | .delupay.com | Used by Google to store and track conversions | 2 months | Not required |
| AEC | .google.com | Used to detect spam, fraud and abuse to ensure that advertisers are not wrongly charged for fraudulent or invalid ad impressions or interactions. | 6 months | Not required |
| APISID | .google.fr. .google.com | Used by Google to store information about user preferences and other data related to the use of Google services. It may contain information such as the preferred language, the number of search results to be displayed per page and whether the user wishes to activate the SafeSearch filter. | 13 months | Not required |
| DV | www.google.com | Used to provide ad serving or retargeting. | 1 day | Not required |
| HSID | .google.fr. .google.com | Used by Google to store information about user preferences and other data relevant to Google services. It may contain information such as preferred language, number of search results to display per page, and whether the user has activated the SafeSearch filter. | 13 months | Not required |
| IDE | doubleclick.net | Google uses one or more cookies for the advertisements we display on the Internet. One of the main advertising cookies on non-Google sites is called "IDE" and is stored on browsers with the domain name "doubleclick.net". | 12 months | Not required |
| NID | .google.fr. .google.com | User preferences set in terms of cookies: to show Google Ads to offline users in Google services | 6 months | Not required |
| OGPC | .google.com | Used to provide a global analysis of website visitors | 19 days | Not required |
| S | .google.com | Used to save your cookie preferences | session | Not required |
| SAPISID | .google.fr. .google.com | Used to secure digitally signed and encrypted Google Unique ID data | 13 months | Not required |
| SEARCH_SAMESITE | .google.com | Prevents the browser from sending this cookie with cross-site requests. The main aim is to reduce the risk of cross-origin information leakage. This cookie also offers some protection against cross-site request forgery (XSRF) attacks. | 6 months | Not required |
| SID | .google.fr. .google.com | Used by Google to store information about how users use Google services, as well as to store identifying information and preferences. | 13 months | Not required |
| SIDCC | .google.com | Used as a security measure to protect user data from unauthorized access | 1 year | Not required |
| SOCS | .google.com | Store a user's status regarding their cookie choices | 1 year | Not required |
| SSID | .google.fr | Used by Google to store information about user preferences and other data relating to the use of Google services. | 13 months | Not required |
| UULE | .google.com | Used to store a unique randomly generated value that allows the Platform to distinguish between browsers and devices. | 1 day | Not required |
| __Secure-1PAPISID | .google.fr. .google.com | Used by Google for targeting purposes to build a profile of the website visitor's interests in order to display relevant and personalized Google ads. | 13 months | Not required |
| __Secure-1PSID | .google.fr. .google.com | Used for targeting purposes to profile the website visitor's interests in order to display relevant and personalized Google ads. | 13 months | Not required |
| __Secure-1PSIDCC | .google.com | Used by Google for a variety of purposes, including to target ads based on content that is relevant to a user, to improve reporting on ad campaign performance, and to avoid serving ads that the user has already seen. | 1 year | Not required |
| __Secure-1PSIDTS | .google.com | Collects information about your interactions with Google services and ads. It contains a unique identifier | 1 year | Not required |
| __Secure-3PAPISID | .google.fr. .google.com | Used to serve ads that are more relevant to you and your interests. | 13 months | Not required |
| __Secure-3PSID | .google.fr. .google.com | Used to serve ads that are more relevant to you and your interests. | 13 months | Not required |
| __Secure-3PSIDCC | .google.com | Used by Google to target ads based on content that is relevant to a user, to improve reporting on ad campaign performance and to avoid showing ads that the user has already seen. | 1 year | Not required |
| __Secure-3PSIDTS | .google.com | Collects information about your interactions with Google services and ads. It is used to measure advertising effectiveness and provide personalized content based on your interests. The cookie contains a unique identifier. | 1 year | Not required |
| __Secure-BUCKET | .google.com | Enables the performance of statistical services offered by Google | 6 months | Not required |
| _fbp | .delupay.com | Tracks a user's visits to different websites and reports this behavior to Facebook. Facebook can then use the data it collects to better understand that user and display better, more relevant ads. | 3 months | Not required |
| bcookie | .linkedin.com | Identifies every device accessing LinkedIn to detect abuse of the platform | 1 year | Not required |
| Lang | .linkedin.com | Used to memorize a user's language setting to ensure that LinkedIn.com is displayed in the language selected by the user in their preferences. | Session | Not required |
| li_gc | .linkedin.com | Used to store guest users' consent to the use of cookies for non-essential purposes | 4 months | Not required |
5. Who sets the cookies?
The entities depositing cookies on the website are the website publisher DELUPAY or third parties.
Third-party" cookies are deposited or read by our partners or by advertising agencies via the advertisements displayed on some of our Sites.
6. How do you manage your consent to cookies?
The deposit of a cookie for the purposes of audience measurement, content personalization, social networking and targeted advertising requires your prior consent. This consent is requested via the banner that appears on your first visit to the site. You can choose to accept the deposit of cookies for all the purposes listed, refuse them or personalize your choice. You can withdraw your consent at any time by configuring your browser.
7. How do I configure cookies on web browsers?
You can configure your browser to accept or reject all cookies, to delete cookies periodically, or to see when a cookie is issued, how long it remains valid, and its content, and refuse to store it on your hard drive.
You can choose to block or deactivate these cookies at any time by configuring the Internet browser on your computer, tablet or cell phone, in accordance with the instructions provided by your Internet browser provider and listed on the websites mentioned below:
On Internet Explorer
Open the "Tools" menu, then select "Internet Options"; click on the "Privacy" tab, then the "Advanced" tab; choose the level you want, or follow the link below:
https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
On Microsoft Edge
Open the "Tools" menu, then select "Internet Options"; click on the "Privacy" tab, then the "Advanced" tab; choose the level you want, or follow the link below:
https://support.microsoft.com/fr-fr/help/4027947/microsoft-edge-delete-cookies
On Mozilla Firefox
Open the "Tools" menu, then select "Options"; click on the "Privacy" tab then choose the desired options or follow this link :
https://support.mozilla.org/fr/kb/effacer-cookies-donnees-site-firefox
On Safari Mac/Iphone/Ipad
Choose "Safari > Preferences" then click on "Security"; in the "Accept cookies" section, select the desired options or follow this link :
https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
On Google Chrome
Open the configuration menu (wrench logo), then select "Options"; click on "Advanced options" then in the "Privacy" section, click on "Content settings", and choose the desired options or follow the link below:
https://support.google.com/chrome/answer/95647?hl=fr
On iOs
https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
You can also type "cookies" in the "help" section of your browser to access the instructions for setting the parameters.
For more information, you can also consult the CNIL website: Les conseils de la CNIL pour maîtriser votre navigateur | CNIL